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Posted on Sep 4th 2018

Artesian Solutions Announces New Head of Sales and Channels and the Appointment of Customer Success Team Lead

LONDON, England, September 04, 2018 – Artesian Solutions, the provider of market leading client intelligence tools that dramatically transform sales processes, is delighted to announce the promotion of Anastasiia Nedava to Head of Sales and Channels, and the appointment of Charlotte Walls as its new Customer Success Team Lead.

Anastasiia has been at Artesian since 2014. Originally tasked with developing Enterprise Accounts, her ability to accurately identify client’s needs and challenges and develop new and inventive solutions quickly, saw her make an indelible mark on the business. In 2015 Anastasiia was a finalist in the Women in Sales Awards, thanks to her strong leadership skills and passion for mentoring young sales women, helping them develop and thrive. As Head of Sales and Channels Anastasiia will be responsible for the continued growth of Artesian’s customer base through new business acquisition, and will expand the route to market through channel partners.

Charlotte Walls joins Artesian from XpertHR and brings with her an excellent track record of building and developing relationships by launching customer success initiatives that have a proven and positive impact. As the Customer Success Team Lead, Charlotte will be responsible for helping users achieve their full potential.  Working from a deep understanding of what success looks like for each individual customer her goal will be to understand the challenges they face as well as their ambitions for growth. Leading a team of experienced Customer Success Managers, she will support them by developing a culture of continual improvement focused on consistently smashing results.

Speaking about the appointments Andrew Yates, CEO of Artesian said: “Anastasiia has proven herself to be an invaluable member of the Artesian team, she has been hugely influential in the growth of our business, and I have no doubt that in her new role she will continue to shine as a leader in the field, helping both Artesian and its customers achieve their potential by coming up with innovative new solutions and identifying new opportunities. 

I am also delighted to welcome Charlotte to the team, she joins us at what is a very exciting time in our evolution. Customer experience is the new frontier for every business, and I am sure she will share her best practices and vast knowledge and experience around customer satisfaction to not only generate further success for our customers, but also ensuring that Artesian remains at the forefront of superior service in our market.”