FBC Manby Bowdler needed a solution that would help them improve existing relationships while creating new ones as a result of a greater understanding of their clients’ businesses as well as the industry as whole.
Neil Lloyd, Sales Director at FBC Manby Bowdler had worked with Artesian before and seen the results it could deliver, he undertook a 4 week try-out and the results delivered both in terms of time saved and improved client engagement guaranteed stakeholder buy-in from the firm’s 29 partners.
Artesian has now been rolled out across the firm from employment, family and planning teams to litigation who are using it in a variety of ways.
Firstly, to deepen relationships with current clients, keep abreast on what is going on within their businesses, to ensure that they are engaging with them in proactive ways.
Secondly, to identify and attract new business.
Thirdly, to encourage greater collaboration across the firm so that they can identify and fulfil any opportunities in client legal service requirements.
“The best piece of business advice I have ever been given is ‘listen, listen, listen’. This is what we do with the help of Artesian. We listen to our clients, we build our business around their needs and we stay the course.”
Sales Director, FBC Manby Bowdler
By investing in Artesian, FBC Manby Bowdler LLP is embracing the competitive advantages of digital, investigating new avenues for the delivery of tangible commercially beneficial outcomes for both its clients and its practice.
We could help you in the same way we’ve helped LawNet, KPMG, EY, Eversheds and FBC Manby Bowdler.