Influence Lessons from Tea with the Taliban – Part 2 – Rapport and Empathy

We interviewed Kyle Hughes and Emma Dutton from Applied Influence Group and created a series entitled ‘What we learnt from Tea with the Taliban‘.

Part 2. Rapport & Empathy: Explores the mechanisms, processes and risks encountered in interaction, and how different types of empathy can be used to build rapport. Provides you with tools that enable you to gauge and control the rapport levels in your interactions, such as the Rapport Escalator.

Watch next: Influence Lessons from Tea with the Taliban – Part 3 – Elicitation and Listening